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To help you with your group plans we've put together this checklist. It includes the things we've learned over the years and some commonly asked questions.
Call Us
Call us first -- 800-627-7636 -- trip times can fill up early. Specify the date and time and approximate number in your group
Deposit
A credit card number and a 10% deposit are required to hold a reservation. The deposit is due upon making a reservation, or at a time set by your reservationist. The entire balance is due 2 weeks prior to your scheduled trip.
Confirmation
At the time you place your tentative reservation, you and our reservationist will set an appropriate CONFIRMATION DATE which will give you time to organize your group and collect their payment. This date is normally two weeks in advance of your trip date. On your confirmation date, please call and tell us how many in your group have confirmed and we will adjust your tentative number to a confirmed number.
Cancellation Policy
To receive a full refund or to reschedule - cancellations or changes must be made no later than 2 weeks before your trip date. You will be responsible for payment for whatever number you give us on your confirmation date.
Sending in a Check
When you send a check, please be sure to include your trip date and time and the name the reservation is booked under.
Checks may be made out to:
Outdoor Adventures Rafting or OAR.
Our address is:
P.O. Box 109, Ocoee, TN 37361.
Talk to your Group
Start talking to your group now. Most of the commonly asked questions are on this page. Encourage your group to get their money in before the confirmation date. It will make things a lot easier for you. People who give you their money are people who most likely will actually go.
Sign-up Sheet
Use the sign-up sheet. It will help you keep track of who has paid and signed a waiver form.
Waiver Forms
A waiver form must be completed for each person. Date them for the day of the activities and circle the appropriate activities (rafting, tubing, rappelling, ropes course, etc.) on each sheet. Anyone under the age of 18 must have a parent or guardian signature along with their own signature. The address portion of the waiver does need to be filled out legibly and completely.
** FOR YOUR SAFETY AND OURS -
PLEASE NO ALCOHOLIC BEVERAGES BEFORE YOUR TRIP
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